Streamlining Collaboration and Workday Experiences With RICOH Spaces

Transforming a hybrid workplace for increased engagement and retention

Our client, a global pharmaceutical company, had fully embraced hybrid working and now sought to create an environment that encouraged knowledge sharing and productivity. Their immediate goal was to make it easy for employees to plan their onsite days while simplifying the knowledge-sharing process and enhancing the employee experience.

This case study reveals how RICOH Spaces empowers employees and enhances working environments, playing a key role in helping organisations to attract and retain top talents within a competitive industry.

 

“RICOH Spaces gives us everything we need to create a modern workplace. It helps to empower our team to work more productively, freeing them to focus on creativity and innovation.”

Company Spokesperson

An Overview

The organisation is dedicated to developing, manufacturing, and marketing solutions that address the world’s most pressing health and environmental concerns. They recently kicked off an extensive digital transformation drive, aiming to position themselves as an innovative and forward-thinking life sciences provider.

The Challenges

The need to streamline workday processes globally

Their goals were to simplify and streamline workday planning for their employees across the globe—from booking car park slots and securing desk spaces to improving collaboration and boosting meeting participation.

This would enable them to attract and retain talent in a competitive industry. The proposed digital solution needed to be user-friendly to promote widespread employee adoption, while providing facility managers with the insights they need to optimise the work environment.

The Solution

How RICOH Spaces delivered localised solutions on a global scale

After rigorous testing, they chose RICOH Spaces as their global workspace management platform. They expressed confidence in Ricoh’s proven track record, bolstered by the support received during a proof-of-concept run with RICOH Spaces. The solution was rolled out in phases globally, including in their flagship open-plan head office.

Once the deployment was completed, the client started utilising the full spectrum of functions available in RICOH Spaces—from desk, meeting room, car park, and zone booking to interactive floorplans, wayfinding, digital signage, and analytics. Facilities managers were also able to optimise and modify workspace layouts and services from real-time data provided by the platform.

The Outcomes

Empowering employees for collaboration and productivity

Collaborating with Ricoh enabled the client to create dynamic, flexible, and innovative workspaces tailored to local needs. Employees can now easily plan their workday from booking their preferred desk and car park space to collaborating effortlessly with colleagues and maximising their in-office time.

Facilities managers and administrators have a better understanding of how spaces are being used through real-time analytics and data available in RICOH Spaces and can optimise them to improve the comfort levels and health of onsite employees.

Key Benefits

RICOH Spaces features and benefits

 

Empowered Employees: Employees take control of their workday, maximising their in-office time for collaboration and productivity.

 

Intuitive Interface: Quick and easy-to-use features via browser and dedicated app improve utilisation and adoption.

 

Improved Collaboration: New ways of working enhance collaboration and knowledge-sharing opportunities.

 

“The fact that RICOH Spaces is cloud-hosted helps to simplify and accelerate the rollout, and ensures we don’t need to worry about managing infrastructure.”

Company Spokesperson

Conclusion

Building a thriving ecosystem for talent acquisition and success

RICOH Spaces helped transform this organisation’s global workplaces into a modern, vibrant, and digitally connected environment that aligns perfectly with their strategic goals while also improving productivity.

By providing a dynamic and supportive workplace powered by RICOH Spaces, they have enhanced their reputation as an employer of choice—poised to attract top talent and continued success.

 

“With the Ricoh platform, we are placing leading-edge mobile capabilities into the hands of employees, which in turn will help us to attract the best minds, especially among younger digital natives.”

Company Spokesperson